Karen L Hensley |
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(951) 686-8605 |
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business@karenrose.com |
Over 25 years of effective management with a reputation for thinking outside
the box, getting the job done right the first time, on time. Computer
applications facility from mainframe to personal computer, from custom-design
to shelf-ware, from ERP to Internet. Industry versatility from
government to sole-proprietorship, from manufacturing to service, from
Fortune-50 to non-profit. Always looking for the opportunity to make a
difference, with a passionately creative ability to simplify and streamline
processes, seeking a key role in an organization that will utilize my
extensive information technology experience and exceptional organizational
skills.
Led division-wide cross-functional team at Toro Irrigation to develop a standard New Product Commercialization Process. | |
Delivered eight new large-scale Orange County government applications for $1.4 million per year in billed services. | |
Designed and managed OCHAMPUS' initial HMO option, winning Lockheed Martin's 1983 "Excalibur Award." | |
Increased time available for Toro Irrigation information systems development projects from 27% to 65% by stabilizing environment. | |
Automated contract-specific corporate policies and controls into PAC-II project management system, saving one FTE. | |
Coordinated project to migrate a dozen different mainframe applications to various client-server platforms to save client $250K annually in lease and license fees. | |
Increased Neumark Ensemble net profit 143% over two-year period. |
Riverside, CA |
Principal |
May 1996 - Present |
Consulted small business and nonprofit organizations with integration of systems and applications, specializing in process automation. | |
Developed realty office application to automate high-volume FHLMC & FNMA traffic using Microsoft Office tools. | |
Webmaster for six business entities—four small-business and two non-profit organizations. |
Riverside, CA |
General Manager |
Jul 1996 - Jun 1999 |
Negotiated Musicians' Union contracts, managed public and media relations, performed financial accounting, and supervised volunteers. | |
Concurrently completed four-year outreach program pilot through grant funding and published self-supporting Neumark News. |
The Toro Company, Irrigation Division |
Riverside, CA |
Manager, Applications Services |
Aug 1989 - May 1996 |
Led or consulted on all Division distribution-channel changes, from direct retail to corporate service parts order management consolidation, from Supply to Returns. | |
Trained in ISO 9000 as Auditor; supported Division with variety of performance improvement plans. |
Lockheed Martin, Orange County Account |
Santa Ana, CA |
Manager, Special Projects |
Mar 1988 - Aug 1989 |
Managed Development Center, averaging of 20 team members on up to six active projects at once, across all network platforms, providing consulting, training, and quality assurance. | |
Increased billed services over 15% by marketing a "can-do" attitude to county administrators. |
Lockheed Martin, OCHAMPUS Account |
Denver, CO |
Project Office |
Jan 1987 - Mar 1988 |
Consulted on project planning and management, reporting work for staff of 75. | |
Developed quick-response capability to model the net effect of changes to the workload or workforce. |
Lockheed Martin, OCHAMPUS Account |
Denver, CO |
Information Center Supervisor |
Jan 1984 - Jan 1987 |
Completed over 100 projects each year while supporting project management and personal computer applications systems development. | |
Consolidated Martin's SDM with DoD Mil Standards and Structured Analysis and Design to develop and deliver 30-hour course to 50 programmers and analysts. |
Lockheed Martin, OCHAMPUS Account |
Denver, CO |
Business Systems Designer |
Jan 1981 - Jan 1984 |
Coordinated impact review for proposed CHAMPUS regulation changes, designing and implementing resulting Claims Processing System enhancements. | |
Introduced concept and defined scope of Information Center, as OCHAMPUS Initial Survey Team Consultant. |
Denver, CO |
MBA |
1984 |
Wheaton, IL |
BA |
1970 |
Inland Empire Chapter Chair, Wheaton Club. | |
Staff Alto with Orange County's Pacific Chorale since 1998. | |
Active in Greater Riverside Chambers of Commerce since 1997. | |
Founding member Neumark Board of Directors; Chairman until Nov 1995. | |
Founder and Producer of I Sing Because ..., Inc.; Board of Directors Chairman. | |
Marketing Chair Riverside YWCA Women of Achievement 1993 - 1994. | |
Associate Editor, Pathways Journal 1992 - 1994. | |
Chair Riverside YWCA Women's Conference 1991 - 1992. | |
Captain of silver-medal-winning Corporate Challenge event team 1991. | |
Founder Denver Metropolitan PAC II User Group 1988. | |
Marketing Manager for Denver's "Celebrate China" Business Conference 1987. |